Case Studies

Dave Franklin, Liabilities Management – Project Support Group Manager, GE Healthcare

“What can I say, customer service at its very best! Thank you for having taken the time to resolve the issues so promptly. An excellent product with excellent after sales. Rest assured I shall share this info with my colleagues and friends!”

Jason Scott, ICT Security Coordinator at Plymouth Hospitals NHS Trust

Following a near-miss in a neighbouring organisation, we reviewed our policy on encrypted external hard drives and realised there was a risk that devices could be configured without encryption or for encryption to be disabled, either intentionally or by human-error.

The iStorage range offered the perfect solution, mitigating this risk and are now the preferred and mandated device of choice. Patient confidentiality is of upmost importance to us and the iStorage range is a crucial part of our security strategy.

The Security and Forensics Forum David Parsons,

“After using the drive for a little over a month it had passed every expectation we had for it. You can imagine the horror when one day I accidentally put it through the washing machine, now remembering that it claimed to be water proof I was doubtful it would survive this, so imagine the shock I had when I then plugged it in and it worked straight away. These things truly do keep your data secure.”

Wayne Bernstein. Managing Director, Total Rehab Solutions Ltd

“The drive itself feels like it is of exceptional build quality, and subsequent data transfer was straightforward and fast”

Our company stores a substantial amount of sensitive personal data, including medical records. I brought the ‘diskG Portable Encrypted Hard Drive with Secure PIN code access ’ to ensure not just secure data backup, but also to comply with ISO standards, (as we are pursuing certification for 27001).

Because of my ineptitude with all things IT-related, I decided to call istorage to make sure I set the drive up correctly (even though it comes with clear and simple instructions)! To my amazement, the support line was answered after just 3 rings, and I was soon talking to a knowledgeable and friendly member of their tech-support team. He talked me through the setup process to configure my own PIN, and that was it, job done in about 2 minutes. The drive itself feels like it is of exceptional build quality, and subsequent data transfer was straightforward and fast.

Kingston University

Mark D. Nicholls, Infrastructure Security Manager at Kingston University

Kingston University holds various sets of sensitive data and in line with various regulatory & policy requirements needed a secure method of storage for mobile workers. An evaluation of secure usb sticks was carried out by technical staff and the iStorage datAshur devices were the only devices to meet the University technical requirements.

The devices are easy to use, inexpensive and very suitable in a mobile worker environment where data security is critical.

Wrightington, Wigan and Leigh NHS Foundation Trust (WWL)

“As part of the on-going digitisation of Radiology Services here at Wrightington, Wigan and Leigh NHS Foundation Trust (WWL), we have, in conjunction with Philips Healthcare, chosen to use iStorage diskAshur with 256 bit encryption as part of an enterprise secure solution to meet the needs of our Breast Screening Services to the patients of WWL.

From a security standpoint, the devices are government approved and meet the NHS current requirements of 256 bit encryption of data for transport and from an operational aspect provide a very effective way of securely transporting patient data.

The disks themselves are also very easy to use by our breast screening staff, once the security pin code has been input. They are rugged and designed in a manner which prevents damage.

As with many breast screening services of NHS Trusts, WWL provides screening in the wider community, for example you may have seen breast screening vans on supermarket car parks or at community or educational establishments to facilitate ease of access for patients.

We use the secure diskAshur devices to store patient images from computerised radiography equipment on-board the screening vans, after which the disks are transported back into the hospital for uploading and processing on our computerised radiology systems for diagnosis.

The diskAshur devices both protect the patient’s sensitive data as well as WWL’s reputation as a leader of delivering secure effective digitized clinical services to the patients of Wrightington, Wigan and Leigh NHS Foundation Trust”.

Control Risks

Andrew Perkins, IT Governance Manager, Control Risks, a global risk consultancy

We were looking for a simpler way to secure documents being worked on by our affiliates, who might not have secure encrypted laptops. The Datashur encryption met our requirements perfectly, as it can work in any USB port, be it Windows PC, Apple Mac, or even Linux. No software needs loading, so we can also send a Datashur to even our large clients who have locked-down PCs. Communicating the password via a separate route means that we can be sure that our clients’ information won’t fall into the wrong hands. We tested the Datashur’s security and, not surprisingly, our experts couldn’t crack it. At present it’s the only device of its kind on our approved list.

Aston University, Birmingham, UK

Arif Ahmed, IT Security Officer, Aston University

The datAshur device has been evaluated by myself and has proved to be an excellent alternative to some of our current methods of encryption. It is very user friendly and therefore easy to use and this has been the main focus for our staff at the University. We currently have a number of projects at the University involving research data related to the NHS, and a requirement from the NHS contract is that the data is kept secure at all times (including whilst in transit). Previously we were using another encryption solution which was not very user friendly and staff had to be trained on how to encrypt the data. After evaluating the iStorage product, I recommended that we purchase and use the diskashur DT instead (I believe you have received an order for one of those devices a few weeks ago). I also aim to make this our standard recommendation for deployment of data whilst in transit and specifically when required to protect sensitive data.

I am currently using the iStorage datAshur flash drive for demonstration purposes to various departments / project managers, when they are looking for an easy to use encryption solution for a project. I Have found it very useful to show staff members a ‘hands on’ approach as to its ease of use.

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